PRIVACY POLICY

Effective Date: [3/27/2025]

Game/Studio: Enchantaverse by Peace When Gaming

Jurisdiction: United States – Hawkins County, Tennessee

This Privacy Policy outlines how we collect, use, store, and share your information when you access or use Enchantaverse and related services. It complies with applicable U.S. federal privacy laws and state-specific privacy regulations, including those in Tennessee, California, and other states with enhanced data rights.

  1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

  • Email address
  • Username/gamer tag
  • IP address and region
  • Device/platform information
  • Purchase or subscription history (if applicable)
  • Platform ID (e.g., Steam, Epic, Xbox, PlayStation)

1.2 Automatically Collected Data

  • Game session data and duration
  • Clickstream and navigation
  • Device type, OS, crash reports
  • Region (non-precise geolocation)
  • Usage logs (for moderation, analytics, bug tracking)
  1. How We Use Your Data

We use the data we collect to:

  • Provide core game features and gameplay services
  • Improve performance, stability, and content
  • Handle customer support and technical issues
  • Send service updates or optional marketing (with consent)
  • Moderate gameplay behavior and enforce community standards
  • Comply with legal obligations

We do not sell your personal information, and we do not share it with third parties for behavioral advertising without consent.

  1. State-Specific Privacy Rights

We honor all consumer privacy laws enacted at the federal and state level. If you are a resident of one of the following states, you have additional rights under your local privacy law:

3.1 California (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Request access to personal data we hold about you
  • Request deletion of your personal data
  • Request correction of inaccurate information
  • Opt out of the sale or sharing of personal information (we do not sell data)
  • Limit the use of sensitive data

To exercise these rights, email us at peacewhengaming@gmail.com with the subject: California Privacy Request.

3.2 Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA)

Residents of these states may request:

  • Access to their personal data
  • Deletion of collected data
  • Correction of inaccuracies
  • Opt-out of targeted advertising or profiling (we do not currently conduct profiling)

You may submit these requests to: peacewhengaming@gmail.com

  1. Minors and COPPA Compliance

Enchantaverse is not directed to children under the age of 13. We do not knowingly collect personal data from anyone under this age in compliance with the Children’s Online Privacy Protection Act (COPPA).

If we learn that we have collected information from a child without parental consent, we will delete it promptly.

  1. Data Security and Retention

We implement technical and organizational measures to protect your information, including:

  • Encrypted databases
  • Secure third-party processors
  • Role-based access control for staff

We retain user data only for as long as needed to fulfill our purposes or legal obligations.

  1. Your Rights and Choices

You may:

  • Request access, deletion, or correction of your data
  • Opt out of optional communications (unsubscribe link included in marketing emails)
  • Contact us regarding privacy at any time

Requests can be sent to:

peacewhengaming@gmail.com

  1. Data Sharing and Third Parties

We may share your data with:

  • Platform providers (e.g., Steam, Epic Games, Sony, Microsoft)
  • Payment processors for purchases (we do not store card data)
  • Analytics providers for gameplay tracking (non-identifiable)
  • Law enforcement when legally required

We do not sell personal data or allow advertising networks to collect your information through our services.

  1. Tennessee Residents

In accordance with Tennessee Code §§ 47-18-2101 et seq., you have the right to:

  • Request information about the collection and use of your personal data
  • Receive disclosures regarding data breaches (if applicable)
  • Contact us for any privacy concern via the channels listed below
  1. Updates to this Policy

We may revise this Privacy Policy as needed. When changes are made, we will:

  • Update the “Effective Date”
  • Notify users through the website, launcher, or game UI
  • Clearly indicate material changes

Continued use of Enchantaverse after any update signifies acceptance of the revised policy.

  1. Contact Us

For privacy-related questions or requests, contact:

Peace When Gaming

Legal Contact: Jordan Anderson

Email: peacewhengaming@gmail.com

Location: Hawkins County, Tennessee, USA